Satisfied or refunded

Our policy is simple: if you're not satisfied, you get your money back.

You have 30 days after receiving your order to return your items, in their original packaging, giving the following information:

• Your first and last name.
• Your email address used to place the order.
• The order number indicated in the confirmation email.

No justification or reason will be requested for a refund.

We will reimburse you all sums paid on the card used at the time of purchase, within a period of 7 days after receiving your request and the returned products.

Return postage :
You are responsible for the cost of returning the goods.

Return address

Please return items to the following address:

DaDrH SRL
Rue Joseph Bertaux 4, 6040 Jumet, Belgium

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Trades

For :

• A defective product,
• An item of clothing or a pair of shoes that don't fit properly,

Please contact our customer service department to arrange an exchange.

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Contact us

Our customer service team will be happy to help you:

• Telephone : +33 3 76 45 21 30, Monday to Friday, between 10 a.m. and 12 p.m. or between 12.30 p.m. and 6 p.m..
• E-mail : contact@Tikozoo.com.

We're here to help you.